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Beliefs about the treatment of vaginal symptoms in community pharmacies
Watson MC, Walker AE, Bond CM Department of General Practice and Primary Care, University of Aberdeen, Westburn Road, Aberdeen, Scotland, AB25 2AY.
Introduction
Vulvovaginal candidiasis (VVC) or vaginal thrush affects 75% of pre-
menopausal women. Since 1992, a number of anti-fungal preparations
have been re-classified from POM (Prescription only medicine) to P
(Pharmacy only medicine) status. As a result, a woman is able to seek
immediate relief from her symptoms rather than having to wait for an
appointment with her general practitioner. There has been little
evaluation of community pharmacists' beliefs and views about their
role in treating vaginal thrush, particularly in the UK.
Method
A series of semi-structured interviews was conducted with community
pharmacists to investigate their views about treating women for
vaginal symptoms. Community pharmacists were recruited from within
Grampian Primary Health Care NHS Trust. Purposive sampling was used to
identify pharmacists from different types of pharmacies (independent,
small and large multiples) and locations (deprived/affluent inner
city, rural), as their experience of treating vaginal symptoms was
likely to be influenced by these factors. The interviews were
conducted in a face-to-face setting and by telephone, using an
interview schedule. Responses to open-ended questions were categorised
using content analysis.
Results
Of the 26 pharmacists contacted, 19 (73%) completed interviews. The
average age of the pharmacists was 35 years (range: 24 to 59) and
their average duration of professional registration was 11 years
(range: 2 to 36). The main advantages to women were perceived to be
symptom relief, rapid treatment and reducing the risk of spreading the
infection. The main disadvantages to the patient were cost,
embarrassment and the risk of masking a serious condition. The main
advantages to the pharmacist were job satisfaction, being able to help
people and increasing patient awareness regarding pharmacists'
abilities in treating minor illness. The main facilitators to treating
women with vaginal symptoms were a clear patient history, access to a
quiet area and having a previous history of thrush. The main barriers
to treatment were patient embarrassment, lack of privacy and
incomplete information from the patient. Six pharmacists thought that
their personal experience of thrush had influenced their treatment of
women presenting with this condition.
Conclusions / Discussion
The pharmacists were positive towards the treatment of women with
vaginal symptoms in community pharmacies. The results raised a number
of issues. The belief that thrush can be "spread" if rapid
treatment is not provided is not supported by the evidence. Access to
a private area to enable confidential and sensitive questioning is an
issue that cannot be resolved easily for pharmacists working in
premises with no available resources. Having such a location may help
to minimise the embarrassment experienced by some women who require
treatment for conditions of this nature. Further research is required
to determine whether the opinions expressed by the pharmacists in this
study are representative of community pharmacists in general. The
results of this study are being used to inform the development of a
regional questionnaire survey that will investigate this issue.
Presented at the HSRPP Conference 2000, Aberdeen
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